Frequently asked questions

Product Questions

What is the shelf life of the products?


Around 12 mos. Because there is no water in our natural skincare products the chance of mold growth is very low. Around the 12 month mark you might start to see some changes in the products as the oils start to break down and oxidize.




Will washing my face with an oil based cleanser make my face oily?


No. The fatty acid content in the oils work to balance the sebum production of the skin and the pH levels. This will leave the skin in a state of balance. Neither too oily or dry. When rinsing please use a warm washcloth to ensure all of the cleanser is removed from the skin.





Return Questions

Do you accept returns?


Absolutely. We want our customers to be as happy as possible with our products.




What is your return Policy?


You have 30 days from the inital date of purchase, unfortunately we can’t offer you a refund or exchange if it has been longer than 30 days. To be eligible for a return, your product must be unused and in the same condition that you received it meaning seals are not broken. When returning please use the original packaging. Customers are responsible for return postage. We will do our best to make you happy with your purchase.





Wholesale Questions

I'm interested in purchasing a wholesale quantity of your products


Yes. Please email info@ivynicolenaturalremedies.com with any inquiries





Contact us

(815) 630 - 1151

24140 West Lockport St. | Plainfield Il

Company Information

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Products proudly handmade in the USA. Website designed by Luke Schneider. Powered by Wix.